We accept returns on brand new never opened or worn merchandize only. We are not responsible for lost or damaged merchandise unless you have insurance. You must request a return authorization within 5 days of receipt of merchandise. Please include order numbers for faster service. To request a return authorization: Email us at firstname.lastname@example.org or call our toll free customer service 1-888-874-6463 Mon.-Fri. 10am - 5pm. We are closed Saturday and Sunday. Leave a message and we will return your call as soon as possible.
International buyers: Please email us at email@example.com or firstname.lastname@example.org for shipping quotes prior to purchase. We gladly ship to International Destinations. Please Note: Our toll free number does not work outside the US.
Returns must be returned in original packaging, new never worn condition. We do not accept returns on worn or used items. Buyer is responsible for all shipping cost. We do not refund any shipping charges unless we make an error. If you order the wrong size, don’t like your item, or have simply changed your mind you are welcome to return any unworn or unused item at your expense.
Please note the customer pays all shipping costs and a 10% restocking fee both will be deducted from your refund. Feedback is important to us and our business. If you have a concern or problem; We will try our best to resolve any problem you may have.